The inside incorporates air channels to help with heat dispersal, keeping the rider comfortable and cool, while offering excellent protection. They also give the rider flexibility and total freedom of movement, with 2 hinge points to aid movement and 12 holes for breathability. The finish is smooth and the edges are thin, making Knox® Flexiform CE protectors an excellent choice for leather garment and textile garments. We don’t guarantee that we will receive your returned item.Protection KNOX® Flexiform Shoulder Protectors These CE-approved impact protectors are made from lightweight, flexible PU, engineered in a 3-dimensional form, making them very soft and flexible. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: City Honda, 487 Rangitikei St, Palmerston North 4412, New Zealand Attn Online Store. If you need to exchange it for the same item, send us an email at and send your item to: Bisset Newton Limited, 487 Rangitikei St, MWT, Palmerston North 4412, New Zealand. We only replace items if they are defective or damaged. These products are still guaranteed under the Consumers Guarantees Act. Only regular priced items may be refunded, unfortunately, clearance items cannot be refunded in most cases. If you’ve done all of this and you still have not received your refund yet, please contact us at items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please complete this form and return with any items sent back. If you're stuck for what to do for returns, simply give us a call on (06) 357 7027, or email - we're here to support you, our customer. We reserve the right to charge a restocking fee for returned items. If you're a local and want to return instore - that's fine, but please make sure you have contacted our online team beforehand. A returns form must be filled and completed along with your return. Please do not send your purchase back to the manufacturer, send them back to us. To complete your return, we require a receipt or proof of purchase. Returns must be completed within 30 days of the original order date. To be eligible for a return, your item must be unused and in the same condition that you received it. Please purchase these products with the consideration of this fact. These include various helmets and helmet padding, thermal layers (including balaclavas), watches, underwear, socks, earplugs, compression clothing, under layers and swimwear. Unfortunately, several items cannot be returned due to hygiene reasons. As a kiwi consumer, your purchases are protected under the Consumer Guarantee Act and Fair Trading Act.
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